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Exchange Policy

At Warisha Pret, we value customer satisfaction and aim to make your shopping experience as smooth as possible. Below is our exchange policy to guide you through the process.

1. Eligibility for Exchange

1.1 Products are eligible for exchange if:

  • They are unused, unwashed, and in their original packaging.

  • The exchange request is made within 3 days of delivery.

  • The product received is defective or incorrect.

1.2 Products are not eligible for exchange if:

  • They show signs of use, wear, or damage.

  • They were purchased during a sale or on clearance.

2. How to Request an Exchange

2.1 To initiate an exchange, please contact our customer service team at:

2.2 Provide the following details when making your request:

  • Order number

  • Product name and code

  • Reason for the exchange

  • Photos of the product, if applicable (for defective or incorrect items)

3. Exchange Process

3.1 Once your exchange request is approved, you will be provided with instructions for returning the product.

3.2 Customers are responsible for shipping costs associated with returning the item unless the product is defective or incorrect.

3.3 After we receive and inspect the returned product, the exchange will be processed. This typically takes 2-3 business days.

4. Exchange Options

4.1 Customers can choose to:

  • Exchange the product for the same item (subject to availability).

  • Exchange the product for another item of equal value.

4.2 If the exchanged item costs more than the original product, the customer must pay the difference.

5. General Guidelines

5.1 Warisha Pret reserves the right to reject exchange requests that do not meet the eligibility criteria.

5.2 We recommend using a reliable courier service for returns to ensure safe and timely delivery.

6. Contact Us

If you have any questions about our exchange policy or need assistance, please don’t hesitate to reach out to us:

Thank you for shopping with Warisha Pret. We appreciate your trust in our brand and are committed to ensuring your satisfaction!